My name is Josh Simpson. I am student currently studying a double degree in Information Technology and Information Systems at Deakin University. This website includes a little information about me and what I do. If you have any questions, feel free to contact me.
To find that little bit extra, that turns something ordinary into extraordinary
where the cashola has come from..
Systems Support Analyst January 2014 - present
Provide outstounding customer service to all client accounts
Identify and resolve support issues and requests from both internal stakeholders and clients
Management/Supervisor June 2009 - January 2014
Provide customer service to maximise sales
Supervise teams to achieve set tasks and goals
Achieved 60% growth in assigned department against last fiscal year
phpBB Pty Ltd
Style Support August 2009 - June 2011
Validate user submitting styles for software (XHTML)
Assist internal teams on company projects
Provide online discussion board support for community users
..where I learned it all
Bachelor of Information Technology (Software Development)
Bachelor of Information Systems
Enterprise Systems (SAP)
Diploma of Information Technology (Website Development)
Certificate III Computer Hardware
A great customer experience, is where they remember you
..some happy snaps!
join the.. FISH! Philosophy
This is a wonderful introductory video of a fish monger store located within a Seattle market. The workplace promotes fun, creative and energetic forms of customer experience, through the art of fish throwing and general 'fooling around'! This fish monger is not the cheapest place to buy fish, so why do customers keep coming back?!